Privacy Policy 

2. Who We Are North East Safety Consultants Ltd (Company No. 16996035), trading as North East Health and Safety, is the data controller responsible for your personal data.

Contact Details:

• Full name of legal entity: North East Health and Safety is the trading name of North East Safety Consultants Ltd, registered in England and Wales, Company Number 16996035.

• Email address: info@northeasthealthandsafety.com

• Telephone: 07977 908 977

• Location: Jarrow, Tyne and Wear

3. The Data We Collect About You We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: First name, last name, job title, and company name.

• Contact Data: Billing address, email address, and telephone numbers.

• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.

• Transaction Data: Details about payments to and from you and other details of services you have purchased from us.

4. How We Use Your Personal Data We will only use your personal data when the law allows us to.

Most commonly we use your personal data to:

• respond to enquiries
• provide quotations and consultancy services
• process and fulfil orders for digital products
• provide access to downloads
• take payment via our payment providers
• provide customer support
• manage our business administration and website services
• comply with legal or regulatory obligations

We generally rely on contract, legitimate interests, and legal obligations as the lawful bases for processing your personal data.

5. Sharing your Information

We may share your data with trusted service providers who help us operate our website and deliver our services, including:

• Website hosting and ecommerce platform providers (e.g. Webador)
• Payment providers (e.g. PayPal)

We do not sell your personal data.

We process your personal data on the basis of contract, where it is necessary to provide services or fulfil orders, and legitimate interests, where it is necessary to manage enquiries, customer communication, and our business operations. We may also process personal data where required to comply with legal obligations.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, and tax obligations.

7. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. Third-Party Links This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Your Legal Rights Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.

• Request correction of your personal data.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing your personal data.

• Request transfer of your personal data.

• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at info@northeasthealthandsafety.com.

10. Cookies Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.